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123 Street Avenue, City Town, 99999

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Information

COMMUNICATION INFORMATION

Pinnacle Pointe’s primary communication resources are electronic. For daily insights, scheduling and event updates, please use one of the social media platforms listed below. Although letters, flyers and notices may be sent home from time to time highlighting information about an event, parents should not rely solely on these forms of communication. Instead, the school’s electronic resources should be consulted daily.

Pinnacle Pointe’s Social Media platforms

School Website
Principal's Blog
Pinnacle Pointe's Facebook
Pinnacle Pointe’s Instagram
Starting Pointe’s Home Page
Starting Pointe's Facebook

Need an answer to a question or a response to a concern?

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Contacting School Personnel

Pinnacle Pointe's administrators, faculty and staff can be contacted through email. Coaches/group leaders, who do not work at Pinnacle Pointe, will provide team/group member parents with contact information. Pinnacle Pointe faculty and staff will respond to an email by the end of the next day (unless the person is absent or the school is on break.)
Employee emails

Student Academic Progress

Communication between the school and home is vital for student success. Parent/guardians are encouraged to stay informed and involved in student grades and classroom behavior through the school's online academic resources and/or direct email access to teachers. Since teachers have responsibilities before and after school, impromptu conferences and meetings are not possible.

Use of Recording Devices

Due to student and employee privacy rights and issues, taking pictures or video sound and images - including recording, capturing, copying, duplicating, publishing, printing, uploading, posting, etc., - during parent meetings (including but not limited to conferences and IEP meetings) is not permitted.

Emergency Communication

Pinnacle Pointe utilizes four Emergency Responses: Fire, Evacuation, Lockdown, and Active Shooter. Although responders (Fire, Police, etc.) may independently engage and communicate with the Media following an Emergency Situation, Pinnacle Pointe's Safety Team's communication will be limited to students and parents/guardians. 

FIRE

Parents will not be notified prior to or after fire training, drill or false alarm.
In the event of an fire on campus, parents will be notified through the school's Text Messaging Service.

EVACUATION

Parents will be notified prior to evacuation training.  In the event of campus evacuation, parents will be notified through the school's Text Messaging Service.

LOCKDOWN

Parents will be notified prior to lockdown training or drill.
In the event of a lockdown, parents will be notified through the school's Text Messaging Service.

ACTIVE SHOOTER

Parents will be notified prior to active shooter training. In the event of an active shooter on campus, parents will be notified through the school's Text Messaging Service.

STUDENT CONCERNS DURING SCHOOL HOURS

Students with concerns during school hours, while on campus, should take one of the following steps:

1.  Visit the School Office before school and lunch, or after school and ask to speak to the Principal.
2.  Complete and submit a Student Concern Report to the School Office
3.  Go immediately to the School Office and ask to speak to the Principal.

STUDENT CONCERNS DURING EXTRACURRICULAR ACTIVITIES

Students with concerns during extracurricular activities should immediately contact the faculty member/staff person/coach/group leader in charge of the activity.

CONFLICT RESOLUTION

Pinnacle Pointe believes concerns should be communicated directly with the administrator, faculty member, staff, or extracurricular coach/group leader involved in the situation. If the faculty member, staff, or extracurricular coach/group leader is unable to resolve a concern, the parent/guardian may request the assistance of the Principal. If the Principal is unable to resolve the situation to the parent/guardian's satisfaction, the Principal's decision is final.